WORK MATTERS
A monthly column by Dr. Mark Peacock
Dr. Mark Peacock serves as Associate Professor of Business and MBA Program Director at ÎçÒčÉÌ”ê. In his monthly Work Matters columnâfeatured in the Seguin Gazette and New Braunfels Herald-Zeitungâhe shares thoughtful reflections on business, leadership, and ethics, offering real-world insight for students, professionals, and community leaders alike.
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July 2025
Do the Opposite: What Business Can Learn from the Savannah Bananas
If you haven't heard of the Savannah Bananas, you're missing one of the most entertainingâand disruptiveâstories in sports. Founded by Jesse Cole, the Bananas have turned baseball on its head: Think pitchers on stilts, choreographed dances mid-inning, and fans catching foul balls counting as outs. Games are capped at two hours, bunting is banned, and a walk turns into a sprint.
To traditionalists, itâs chaos. Sacrilege. But to Banana Ball backers? Itâs magic. Cole didnât just want to run a baseball teamâhe wanted to create an unforgettable spectator experience. Inspired by P.T. Barnum and Walt Disney, he rebuilt the game around fun, speed, and spectacle. As one commentator stated, âI went to a circus and a baseball game broke out.â Today, the Bananas are selling out massive stadiums and generating a waitlist of three million. Itâs bananas.
What can business leaders learn from this? More than you might think.
1. Turn Customers into Fans
Jesse Cole understood early on that customers arenât just ticket holdersâthey're potential evangelists. Every interaction, from ticketing to trick plays, is crafted to delight. The âBanana Nanasâ senior dance team, the breakdancing umpire, and choreographed team entrances aren't just gimmicksâtheyâre moments designed to be shared, celebrated, and talked about.
The business takeaway: Memorable experiences engage customers and create brand loyalty. Disney has known this for decades, seeking to infuse magic into each interaction. Cole simply applied that mindset to baseball.
Ask yourself: Is your customer journey merely hum-drum and transactionalâor purposeful and unforgettable? Whether youâre selling coffee, financial services, or car repair, every touchpoint is an opportunity to meaningfully connect. Treat customers like fans, and they wonât just come backâtheyâll bring others with them.
2. First Impressions Are Just the Beginning
Cole obsesses over first impressions. From the moment guests arrive, the show begins. Parking attendants in costume, players welcoming guests outside the gatesâit all sets the tone. But more importantly, each game tells a story. There's anticipation, surprise, and participation. Fans donât just watchâthey become part of the action.
In business, this translates to onboarding, branding, and service. Do your customers and new hires feel welcomed into a narrative that speaks to their values and needs? Is your brand consistent, intentional, and engaging from the first interaction to the last?
Great brands donât just communicate factsâthey convey emotion and invite participation into a bigger narrative. Think of a company or product that people have a deep connection to â here in Texas you might think of Buc-eeâs, Blue Bell, HEB, Whataburger or Yetiâ and the emotions each brand evokes. Great brands align on a human level and view what they do as not just selling a good or service, but creating a relationship.
3. Dare to Be Different
Coleâs willingness to rewrite the rules isnât as much about shock value as it is about stripping away what no longer serves the experience. Games are faster, more fun, and full of surprises. Some ideas flop. But others become viral hits.
For businesses, the lesson here is simple but powerful: Donât be afraid to experiment. Innovation is born out of risk-taking and thinking outside the box. Leaders who create space for trial and error often find breakthroughs. Googleâs â20% Timeâ for employee projects to encourage experimentation is a perfect example. Not every idea will work, but those that do can be game-changing.
Are you clinging to âthe way weâve always done itâ? What might happen if you challenged a long-standing assumption in your industry?
Coleâs mantra is simple: âIf itâs normal, do the opposite.â While not every company needs to be outrageous, every business can benefit from questioning convention and prioritizing customer delight over predictability.
Conclusion: From Customers to Fans
Chances are youâll never run a baseball team, but your audience still craves connection, joy, and meaning. Jesse Cole didnât just revive a struggling franchiseâhe reimagined what a sporting event could be. And people responded in droves.
For business leaders, the lessons are clear: Customers are more than consumersâtheyâre potential fans. If youâre willing to break tradition, tell a compelling story, and create âwowâ moments people remember, you wonât just get customers. Youâll create fans, evangelists for your brand.
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Mark Peacock serves as MBA Director and Associate Professor of Business at ÎçÒčÉÌ”ê in Seguin, Texas.
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June 2025
Finish Strong: Leadership Lessons from the Final Mile
As we approached finals and the end of the school year, I asked my students, many of whom are athletes, âWhatâs your favorite moment in sports?â Is it fourth and inches on the last snap of the game? Is it the walk-off home run that clinches victory? The long three-point basket as the buzzer sounds?
For many, itâs that moment when the impossible becomes possibleâwhen the underdog steps up, and their preparation and hard work meet in a decisive moment.
For me, itâs at a cross-country meet. But not at the time youâd expect. Itâs not that heart-pounding moment when leading racers push through the final stretch and cross the tape to the roar of the crowd. As thrilling as that is, my favorite moment in all of sports happens about fifteen minutes later.
The crowd has thinned, the race decided, high fives and hugs exchanged. The excitement has moved on.
But out on the course, thereâs still one runner pressing forward. The final runner. The one whoâs far behind but still giving everything she has to finish.
As she emerges in the distance, her teammates and parents line the path, cow bells clanging, cheering her on. âGo, go, go!â âAlmost there!â The agony of the race is on her face, but she digs deep and drives to the line as her team applauds her effort as if she had won it all.
That momentâthat grit, that perseverance, that heartâis my favorite thing in all of sports.
The race, for all practical purposes, is over. In most circumstances, we'd be tempted to coastâor quit. But the spirit of the teamâand the deeper ethic of the sportâsays otherwise: You press on. You finish strong.
That moment resonates because it reveals something deeperâthe best of what sports can teach us: Itâs not just about winning, but about something bigger.
Itâs in these home-stretch moments that character is revealed. Thereâs something sacred about finishing well. We honor those who, despite their circumstances, give it all they've got, and in so doing honor their sport, their journey, and their parents, team, and coaches.
I think about a bright student I once taught, about to graduate. When it came time to submit his final project, he told me, âI didnât do it.â
âDidnât do it? What do you mean?â
âI looked at my grade, calculated a zero on the project, and figured Iâd still pass with a C. So I didnât do it.â
I will always remember that studentâbut not for good reasons. He didnât finish strong. Here he was at the culmination of his educational journey, and he shrugged his shoulders and quit.
And while he technically passed, I canât help but think of all he missed. Not just the assignment, but the moment. The discipline. The pride of finishing well. The personal standard he couldâve upheld.
Doing your utmostâespecially when no oneâs watching or cheeringâreveals your mettle. Thereâs a lesson here for us in business and leadership.
In business, we love to celebrate the big momentsâthe record-setting quarter, the successful launch, the prestigious award. But real integrity often shows up in the quieter moments. When the deal falls through, the applause fades, or the spotlight moves onâdo you still show up? Do you still give your best?
Integrity means you keep running, you see things through. Not because itâll earn you extra points or accolades, but because thatâs who you are. Itâs not about the praise or the promotionâitâs about meeting your own high standards. Knowing your workâand your characterâdeserve nothing less.
But that cross-country scene also reminds us of something else: cultureâthe spirit of a team that stays to cheer, support, and encourage.
Great teams donât just run fastâthey run together. And great leaders donât just chase personal successâthey lift others toward the finish line. The culture of a team that stays to cheer. The culture of support, encouragement, and shared effort.
Iâve seen it in companies rallying around a struggling colleague, in managers investing extra time to mentor, in teammates staying late to support each other.
These cultures donât happen by accident. Theyâre builtâdeliberately, day by dayâby people who choose to honor effort, resilience, and follow-through.
So whether you're sprinting toward a bold new goal or just trying to get through a hard day, remember: How you finish matters.
And sometimes, the most inspiring moment isnât the victory itselfâitâs who you become along the way.
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Mark Peacock serves as MBA Director and Associate Professor of Business at ÎçÒčÉÌ”ê in Seguin, Texas.
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May 2025
Your Next Chapter: Advice for Graduates
Your Next Chapter: Advice for Graduates
As we approach graduation season, I recall Jerry Seinfeldâs address to Duke University graduates last year. Jerry admonished the grads âdo not lose your sense of humor.â Youâll need it, he said, to ânavigate through the human experience.â Life will bring many things our way, and certainly a sense of humor is essential to maintaining joy and perspective as we go.
As a college professor for almost 30 years, Iâve had opportunities to share similar advice with my business students that I hope can make a difference as they graduate from college and enter the âreal world.â
Here's some of the advice I give to young professionals beginning their careers:
1. Choose your first boss carefully. Donât take a position solely based on pay, more important at this point in your career is to find the right boss. The right boss will elevate your career, mentor you for future opportunities, and be a model of professionalism and leadership. A bad boss can stifle your growth, fail to provide guidance and support, and negatively impact your well-being.
2. Develop healthy and professional habits. Develop proper boundaries. Work out and get sufficient sleep. Wake up early. Arrive on time. Eat right. Avoid excess. Dress and speak and act professionally. Be organized. Pay attention to the little things -- for from consistent practices come habits, and good habits will form your character to embody virtue.
3. Keep learning. You gained an important foundation in college, but the world is continually changing. Engaging in lifelong learning will enable you to adapt to these changes, and help you to make new connections, discover new opportunities, and fashion new solutions as challenges arise. It will ensure that you remain innovative in your thinking and engaged in your work and community.
4. Foster a problem-solving mindset. Letâs face it, itâs easy to criticize. Those in leadership positions hear complaints from critics and cynics all day. What they will value, and what will set you apart, is not only identifying challenges, but engaging in thoughtful problem analysis, and then suggesting workable solutions.
5. Listen more, talk less. Ask thoughtful questions and then engage in active listening. Youâll never have a better time to walk into anotherâs office asking for help and advice than in the beginning stages of your career. They will see you as someone who wants to learn the business, make positive contributions, and grow professionally.
6. Start your Roth IRA. Start now, donât wait. The impact (and magic) of compound interest means that starting at 22 will result in an astonishingly higher return than starting at 32. To convince yourself of this, input some scenarios into an online investment calculator. Invest for the long term in a fund with low fees and a proven track record for meeting or beating the market.
7. Be Grateful. There are two ways to live: with thankfulness or with bitterness. Joyful, grateful, positive people will lead you and your career forward. Bitter people will only drag you down. Choose to be grateful. Write thank you notes. Send congratulatory emails. Go out of your way looking for opportunities to encourage and support others, celebrating the little joys, accomplishments, and kindnesses of each day.
8. Accept feedback. âFeedback is the breakfast of champions,â said author Ken Blanchard. Itâs not comfortable, but itâs essential if we want to grow and improve. Identify a mentor, someone who can help you clarify goals, facilitate networking and decision-making, and provide constructive, honest feedback.
9. Network. Seek ways to expand your circle both in your profession and your community. Nurturing relationships beyond work broadens your perspective, amplifies your ability to make a positive impact, and increases your overall life satisfaction. You can get involved in countless waysâthrough your local Chamber of Commerce, fraternal organizations, civic boards, church groups, cultural events, or arts organizations.
10. Guard your reputation. In the end, your reputation will be what makes or breaks you. As Warren Buffett famously said, âIt takes twenty years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." Work to gain and keep a reputation for hard work, professionalism, and integrity.
And as you go, donât rush through life thinking that your âreal lifeâ lies somehow around the corner. Find enjoyment and satisfaction in the journey, living each day consciously and purposely. True fulfillment unfolds in the small, everyday moments you choose to cherish. And finally, heed the advice of Jerry Seinfeld, maintain your sense of humor. Life may be filled with serious work and important responsibilities, but laughter keeps it all in perspective.
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Mark Peacock serves as MBA Director and Associate Professor of Business at ÎçÒčÉÌ”ê in Seguin, Texas.
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April 2025
Beyond the Resume: Hiring for Integrity
Beyond the Resume: Hiring for Integrity
Great organizations are built on strong values. Thatâs why leaders strive to create ethical culturesâplaces where people act with integrity, treat others with respect, and commit to doing right by their colleagues and customers. But this kind of culture doesnât grow from a mission statement or code of conduct. It begins with the people you hireâand that starts at the interview table.
We often say, âHire for character, train for skill.â Yet most hiring processes do the opposite. Surveys show that hiring managers spend up to 90% of their time evaluating resumes, degrees, and job experienceâasking capability-based questions. Much less time is spent trying to understand who someone isâtheir values, work ethic, and integrity.
Itâs understandable. Skills are easy to spot. You can verify a degree or test software proficiency. But character is harder to measure. And it can feel risky or subjective to ask about a personâs values in a professional setting. But whatâs even riskier is hiring someone with the wrong characterâand discovering too late that their presence undermines your teamâs trust or morale.
The Problem with Only Hiring for Skill
Hereâs the truth: I can teach someone how to use a new software system. I can coach them on public speaking or walk them through our policies. But I cannot teach someone to be honest. I canât train a person to be gracious under pressure or to care about doing whatâs right when no one is watching. Those qualitiesâthe marks of a trustworthy teammateâare usually forged long before someone enters your applicant pool.
Inability is easier to fix than dishonesty. A lack of skill may slow down your team; a lack of integrity can destroy it.
Yet if we rarely ask character-based questions in interviews, how can we expect to hire people who reflect our values?
Character Makes the Difference
Thereâs often a disconnect between how we hire and what we value on the job. Employers may focus on degrees, industry knowledge, and hard skillsâbut the qualities that often add the most value once someone is hired are things like work ethic, initiative, dependability, and truthfulness. These are character traits.
And they show up in the little things: how someone treats a receptionist, whether they take ownership of mistakes, how they respond to change or pressure, or how they talk about past colleagues. But these signals are easy to miss if your questions are only about accomplishments.
How to Hire for Character
So how do you make character part of the hiring process?
Start by including intentional questions in your interviews. Youâre not trying to invade someoneâs privacyâbut rather to understand their values and approach to life and work. For example:
âTell me about a time you had to deliver bad news to a manager.â This reveals communication style, honesty, and emotional intelligence.
âWhat would you do if your best friend at work was doing something unethical?â This explores their moral compass and boundaries.
âTell me about a time you were asked to compromise your integrity.â Their answer can uncover how they handle real-world ethical dilemmas.
âWho are your role models and why?â This provides insight into the qualities they admire and aspire to.
âWhat are your three core values, and how do they influence your work?â A simple but powerful way to gauge self-awareness and alignment with your culture.
Beyond the interview itself, there are practical steps to better assess integrity. Verify educational credentials and confirm experience claims. When contacting references, ask them to suggest two others who can speak to the candidateâs character. For roles involving sensitive information or financial access, consider a background check. And finally, observe how candidates interact with everyone they meetânot just the hiring manager. The way they treat administrative staff or potential teammates can speak volumes.
Hiring is Culture-Shaping
Every hiring decision shapes your culture. When you prioritize character, you send a clear message: integrity matters here. You create a workplace where trust is the normâand trust is the foundation of great teamwork, innovation, and long-term success.
Of course, we still need to ensure candidates have the skills to do the job. But donât stop there. Ask the deeper questions. Because the right hire isnât just someone who can do the workâitâs someone who will do it well, with honesty, reliability, and heart.
Thatâs how you build a great organizationâone good person at a time.
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Mark Peacock serves as MBA Director and Associate Professor of Business at ÎçÒčÉÌ”ê in Seguin, Texas.
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March 2025
Wisdom from Coach John Wooden
As we prepare for March Madness to captivate basketball fans nationwide, itâs an ideal moment to reflect on the wisdom of Coach John Wooden, often hailed as one of the greatest coaches in American sports history. Wooden, who steered UCLA to ten NCAA championships in twelve years (1964-75), was more than a basketball strategistâhe was a gifted teacher whose principles of character, preparation, and teamwork remain a timeless playbook for leaders in any field.
Character as the Foundation
Wooden famously said, âBe more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.â In todayâs business landscape, where ethical missteps can quickly erode public trust, his emphasis on character resonates powerfully.Character-driven leadership centers on integrity, consistency, and doing the right thingâeven when no one is watching. Leaders who embody these traits inspire loyalty and foster a culture of respect. Woodenâs approach reminds us that true success comes from an unwavering commitment to core values. When crises arise, those who prioritize character can guide their teams through turbulence with confidence, knowing that short-term setbacks wonât compromise their integrity.
Preparation Is Key
Woodenâs meticulous focus on preparation was legendary. He even taught his players how best to lace their shoes to prevent blisters, illustrating that details can make or break performance. As he put it, âFailing to prepare is preparing to fail,â a principle that applies as much in the boardroom as on the hardwood.For business leaders, preparation means studying market trends, anticipating potential roadblocks, and equipping teams with the resources and skills they need. By championing continuous improvement and open communication, leaders encourage employees to refine processes and remain vigilant against complacency. Whether pitching a new product or entering a new market, thorough preparation builds confidence and resilience, helping teams excel under pressure.
Shared Goals, Shared Success
Perhaps Woodenâs most enduring legacy is his focus on teamwork. He defined a team as a group of individuals working together toward a common goal, valuing the contributions of each member. âIt is amazing how much can be accomplished if no one cares who gets the credit,â he often said. In business, this ethos underscores how innovation and problem-solving flourish when ego takes a back seat to achieving shared goals.Teamwork, however, doesnât happen spontaneouslyâitâs cultivated through trust, clear communication, and a shared sense of purpose. Leaders who emulate Wooden create environments where collaboration thrives, and every idea is heard. He also recognized the power of individual strengths: players werenât asked to mirror each other but to integrate their unique abilities into the teamâs broader objectives. Business leaders can apply this lesson by acknowledging employeesâ talents, offering them ownership over their roles, and aligning their personal growth with organizational goals.
Wooden also championed servant leadershipâputting the teamâs needs before personal ambition. Business leaders who adopt this mindset see stronger engagement, as people feel supported and motivated to go the extra mile. This culture of respect and shared responsibility fuels both performance and satisfaction.
Building Your Pyramid of Success
One of Woodenâs most influential contributions is his âPyramid of Success,â which outlines 15 building blocks for true achievement. At its base lie traits such as industriousness and enthusiasm, while at its pinnacle sits competitive greatnessâthe capacity to perform at your highest level under the greatest pressure.Each blockâfrom loyalty and cooperation to poise and self-controlârepresents a trait that leaders can intentionally develop. The Pyramid underscores that success isnât a single event but the culmination of steady, disciplined effort across multiple aspects of character development. Leaders can draw on this framework to guide both personal development and organizational strategy, focusing on the values and processes that yield long-term, sustainable results.
The Final Buzzer
Regardless of how your March Madness bracket shakes out, we can all take a page from Woodenâs playbook. He taught that true success is measured by the effort, values, and relationships we forge, not just by trophies or accolades. As Wooden put it, âSuccess is peace of mind, which is a direct result of self-satisfaction in knowing you made the effort to become the best of which you are capable.â Itâs a lesson that transcends the basketball court and resonates in every sphere of leadershipâlong after the final buzzer sounds.---
Mark Peacock serves as MBA Director and Associate Professor of Business at ÎçÒčÉÌ”ê in Seguin, Texas.
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February 2025
The Enduring Value of Integrity
The Enduring Value of Integrity
Each semester, I begin my business ethics course with a story about Samuel from the Old Testament. At first glance, it might seem like an unusual choice to introduce a discussion of ethics in modern business practices. A religious leader from 3,000 years agoâwhat could he possibly teach us today?
For those unfamiliar, Samuel was the last of the judges of Israel, a leader who guided his people during a tumultuous time. Ironically, he was also the best of them, standing out in stark contrast to the often-disappointing judges who preceded him. Despite his wisdom and integrity, the people of Israel demanded a king to lead them, so that they could be like other nations. Samuel warned them they would regret this choice, but God granted their request, and it was Samuel who anointed both Saul and later David as kings.
Samuelâs farewell address to the nation is a powerful testament to the role integrity played in his leadership:
"Here I stand. Testify against me in the presence of the LORD and his anointed. Whose ox have I taken? Whose donkey have I taken? Whom have I cheated? Whom have I oppressed? From whose hand have I accepted a bribe to make me shut my eyes? If I have done any of these, I will make it right."
âYou have not cheated or oppressed us,â they replied. âYou have not taken anything from anyoneâs hand.â (1 Samuel 12:3-4 NIV)
Itâs remarkable: a leader at the end of a long career, asking his people if he had ever wronged them or abused his authorityâand their unanimous reply was essentially, âNo, you have led us with honor and integrity.â
Samuel stands out in a world where shortcuts, scandals, and self-interest often dominate. He remains a model of integrity.
The Meaning of Integrity
In class, I ask my students to reflect on that word: integrity. What does it mean to them?
Some say itâs about truthfulness or honesty. Others speak of character, authenticity, or consistency. A popular answer is, âDoing the right thing when no one is looking.â
The word itself comes from the Latin integer, meaning whole or complete. Integrity involves being undivided, consistent, and authentic. For a person of integrity, their words and actions on Monday are the same as on Sunday. They treat others with respect, regardless of status or influence. Their actions align with their stated values.
When we think about leading others, we often immediately jump to what needs to be done. To be sure, much of being a leader is about deciding, communicating, and doing. But itâs important for leaders to reflect on the kind of person they want to be. The kind of reputation they want for themselves and their businesses. Our values shape our decisions, and our decisions shape our character and reputation.
Whoâs Your Samuel?
Think about your own life. Who has been a model of integrity for you? When you hear the word âintegrity,â who, in your life, comes to mind?
Perhaps itâs your parents, who made great sacrifices to ensure your success. Maybe itâs a steadfast grandparent who lived a life of quiet service. You might think of an unforgettable teacher who believed in you, a coach who guided and pushed you, or a youth group leader who showed you the way. It could be a friend who has stood by you through lifeâs ups and downs or a coworker who embodies honesty and dependability.
These people are our Samuelsâguiding lights of integrity whose lives inspire us to be better.
Application
To sum up this discussion, I ask students this question (rhetorically): Are you living a life of integrity?
This is a question we should ask ourselves regularly, not out of guilt but as a guide. Integrity isnât about perfection; itâs about striving to align our actions with our values, to live consistently and authentically, even when itâs inconvenient or difficult. For business, this means aligning strategies, leadership practices, and stakeholder interactions with a set of core values, creating a unified, ethical corporate culture.
In the end, integrity isnât just about how others see usâitâs about who we see when we look in the mirror. And when we live with integrity, we become the kind of people others can look to as their Samuelsâmodels of honor and character in a world that desperately needs them.
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Mark Peacock serves as MBA Director and Associate Professor of Business at ÎçÒčÉÌ”ê in Seguin, Texas.
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January 2025
Making Plans That Stick in the New Year
Making Plans That Stick in the New Year
Every January, millions of us resolve to improve our lives. We promise ourselves weâll get fit, save more money, or finally tackle that big project at work. Yet, despite our good intentions and high hopes, most New Yearâs resolutions donât survive the month. Studies show that only 9 percent of people successfully keep their resolutions, while 23 percent abandon them within just one week.
Why do so many of us falter? The problem isnât the intentionâitâs the approach. There are some lessons for us, found in business, which can help guide our planning and execution. Whether youâre a business leader setting strategic goals or an individual aiming for personal growth, the key to lasting success lies in creating plans that are realistic, meaningful, and actionable. Letâs explore how to set yourself up for success in the coming year.
The Resolution Trap
Most resolutions fail because the stated goals are too vague, or overly ambitious, and lack a clear plan for execution. Consider a common resolution: âI want to get healthy.â While the goal is admirable, it lacks specificity. What does âhealthyâ mean? Is it losing weight, exercising more, or eating better? Without clear parameters and goals, itâs hard to measure progress or know where to start.
Similarly, business leaders might set lofty goals like âIncrease market shareâ or âImprove team productivity.â These aspirations sound great, but without actionable steps, they remain little more than wishful thinking. As management guru Peter Drucker famously said, âWhat gets measured gets managed.â
Make Goals SMART
A better approach is to use the SMART framework: goals should be Specific, Measurable, Achievable, Relevant, and Time-bound. Letâs revisit the âI want to get healthyâ example. A SMART version might be: âI will walk 10,000 steps a day, five days a week, for the next three months.â Note that the goal needs to be Achievable. This means realistic. If your current step count is 3,000 on a good day, such a lofty goal may consistently be out of reach and lead to frustration. The point is our success in goal setting and planning is to challenge and motivate ourselves while meeting all five aspects of the SMART framework.
For businesses, a vague goal like âImprove team productivityâ could become: âReduce project completion times by 15 percent within the first quarter by implementing new project management software.â SMART goals provide a roadmap, with actionable steps, making it easier to track progress and stay motivated.
Build Habits, Not Just Goals
Studies show that habit formation is critical to achieving long-term goals. While setting goals gives us direction, developing habits creates the foundation for sustainable change. This is true for resolutions and business objectives alike.
For individuals, this might mean focusing on small, repeatable actions that align with larger goals. If your aim is to eat healthier, start by packing a lunch instead of eating out twice a week. For business leaders, consider integrating daily or weekly practices into your routineâlike regular team check-ins or reviewing performance metrics every Friday.
James Clear, author of Atomic Habits, writes, âYou do not rise to the level of your goals. You fall to the level of your systems.â In other words, success is less about the end result and more about the process you create to get there.
Stay Accountable
Accountability is a powerful tool for making plans stick. When you involve someone else in your goalsâwhether through regular check-ins or shared commitmentsâyou significantly increase your likelihood of staying on track. An accountability partner not only provides encouragement but also helps you remain focused and committed to achieving your objectives.
For personal goals, share your plans with a friend or family member who can support and encourage you. For business goals, establish accountability within your team. Regular progress updates and transparent communication can keep everyone focused and aligned.
Celebrate Progress
One of the biggest mistakes people make is waiting until they achieve their ultimate goal to celebrate. Small wins are powerful motivators. Recognizing milestonesâno matter how smallâreinforces positive behavior and builds momentum.
For example, if youâre training for a marathon, celebrate when you hit your first five-mile run. In the workplace, acknowledge incremental achievements, like completing a training program or landing a new client. As noted in the Harvard Business Review, âthe progress principleâ emphasizes that even small, everyday achievements are among the most powerful drivers of motivation.
Looking Ahead
As we enter a new year (itâs not too late!), consider taking a thoughtful and strategic approach to your plans. Reflect on what truly matters to you, set SMART goals, build sustainable habits, and create accountability systems. Whether youâre striving for personal growth or organizational success, the principles are the same: clarity, consistency, and commitment.
Remember John Maxwellâs wise words: âDreams donât work unless you do.â With the right mindset and tools, 2025 can be the year your plans donât just survive but thrive.
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Mark Peacock serves as MBA Director and Associate Professor of Business at ÎçÒčÉÌ”ê in Seguin, Texas.